Service area · Peninsula
The southern Peninsula along El Camino Real and Highway 101, from Menlo Park and Stanford to Los Altos, Mountain View and Sunnyvale. Kitchen and laundry repairs in your home, by appointment.
From Palo Alto, our technicians also cover East Palo Alto, Los Altos, Los Altos Hills, Menlo Park, Mountain View, Stanford, and Sunnyvale. Our nearest team base is in San Carlos, about 8 miles away.
A few local conditions that affect how appliances wear, from public sources.
About a quarter of Palo Alto’s homes were built in the 1950s and nearly half before 1960, including its Eichler neighborhoods. Original kitchens and laundry spaces were sized for older appliances, so measure before replacing one.
Source: U.S. Census ACS 2020–2024, Palo Alto (Census Reporter)
City of Palo Alto Utilities supplies residents’ electricity, natural gas and water. It describes itself as the only California city that owns and operates a full suite of utility services.
Source: City of Palo Alto Utilities
Cal Water’s Los Altos Suburban system, which also serves parts of Mountain View, Sunnyvale and Cupertino, includes well water that averaged a very hard 305 mg/L in 2025, while Palo Alto’s SFPUC water is soft.
Source: Cal Water, Los Altos Suburban 2025 water quality report
Choose your appliance to see common problems and what to expect. Every repair is available in Palo Alto and the cities above.
Stacked washers and dryers or double ovens are $115. Your diagnostic fee is credited toward a completed repair when you approve the repair within 30 days of the diagnostic visit. Approvals after 30 days do not qualify for the credit.
For approved repairs, a 50% deposit is due at approval. The remaining 50% is due immediately when the repair is completed.
When Appliance Rescuers supplies the parts, the repair includes a 90-day warranty on those parts and our labor. If you supply the parts, neither the parts nor the associated labor is covered by our warranty. Contact our team with any repair concerns.
Repairs take place in your home in Palo Alto and nearby, by appointment. We don’t offer walk-in visits at an office or store.
We serve 73 cities in all.