- Your diagnostic visit
- Charged per appliance. Covers diagnosis, the technician’s time and travel.
- Credit toward your repair
- Your diagnostic fee is credited toward a completed repair when you approve the repair within 30 days of the diagnostic visit. Approvals after 30 days do not qualify for the credit.
- When two technicians are needed
- Visits requiring two technicians are $149; our team confirms when this applies.
No payment is collected online.