Text messages

Text Message Opt-In

Every way a customer can choose to receive our service texts, with the exact wording they see or hear. Texts are always optional.

Last updatedSeptember 28, 2026
Questionscontact@appliancerescuers.comEmail our team

Program details

Program: Appliance Rescuers Service Updates
Sender: Appliance Rescuers
Messages: Scheduling and appointment reminders, job updates, payment links and invoices, and feedback requests
Frequency: Varies with your service requests
Cost: Message and data rates may apply
Opt out: Reply STOP at any time; reply HELP for help

Texts are optional and never required to receive service. Accepting our Terms of Service doesn’t sign anyone up. We don’t send promotional texts through this program. Full details are in our SMS Terms and SMS Privacy Policy.

On our booking form

On the last step of our booking form, customers see an optional checkbox for text updates. It’s unchecked by default and separate from the checkbox for our Terms of Service and Privacy Policy, and a request can be sent without checking it.

Exactly as shown on the form

I agree to receive text messages from Appliance Rescuers about scheduling, appointment reminders, job updates, payment links and a feedback request for this service request at the number I provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. This choice is optional; I can request service without agreeing to texts. SMS terms · Privacy

When a request is sent, we save the choice together with the exact wording shown, its version and the date and time.

On a phone call

When you call us, our team or our AI assistant may ask whether you’d like text updates about your request:

“Would you like text updates from Appliance Rescuers about this service request? That includes appointment reminders, job updates, payment links and a feedback request after your visit. Message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for help. Texts are optional.”

We text you only after a clear yes, and we record that consent with the date and time. The first text after a phone opt-in confirms the sign-up and explains how to stop.

By texting us

You can also opt in by texting START to 415-417-1448. We reply with a confirmation that describes the program and how to stop.

Sample messages

Examples of our texts. Details in brackets change for each customer.

Sign-up confirmation
Appliance Rescuers: You’re signed up for texts about your service requests: appointments, job updates, payment links and feedback requests. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Appointment reminder
Appliance Rescuers: Reminder: your technician is scheduled for [day] between [time window]. Reply STOP to opt out.
Job update
Appliance Rescuers: The part for your [appliance] repair has arrived. We’ll call you to schedule the next visit. Reply STOP to opt out.
Payment link
Appliance Rescuers: Your invoice for [job] is ready. Pay securely here: [link]. Reply STOP to opt out.
Feedback request
Appliance Rescuers: Thanks for choosing us! How did your repair go? Share your feedback: [link]. Reply STOP to opt out.
Reply to HELP
Appliance Rescuers: For help, call 415-417-1448 or email contact@appliancerescuers.com. Msg & data rates may apply. Reply STOP to opt out.
Reply to STOP
Appliance Rescuers: You’re unsubscribed and won’t receive more texts. Reply START to sign up again.

Changing your mind

Reply STOP at any time to stop texts, START to sign up again, or HELP for help. You can also call us at 415-417-1448. Opting out never affects your service.